Great Socks and Even Better Customer Service!

Verified Buyer Reviewed by Horse Lady from Wisconsin on Tuesday, February 10, 2015
Really nice midweight socks. They wash up beautifully too. One of the socks was damaged by UPS during shipping and trying to file a complaint with UPS is very time consuming. After being on hold forever and then being transferred all over the place, UPS eventually told me to contact Sierra Trading Post about the complaint. The phone at Sierra was answered on the second ring by a very helpful, sympathetic woman who said she'd send me another pair of SmartWool socks free of charge. She had them shipped immediately! I couldn't be happier with them. I wish I'd written down her name so I could tell her thanks.
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