STP Service the best

Verified Buyer Reviewed by tejana from Texas on Tuesday, July 4, 2017
These Sperries arrived in shoe box, soles looked unworn, but the toes/heels/tops of shoes seems worn or scuffed. I had dilemma in that I really wanted the shoes because I have had Sperry Gold Cup shoes before and they are so comfortable. I called STP and spoke to Zoe who gave me several options--return, exchange for something else because no more in my size, receive additional discount and keep shoes as is. I chose to keep as is. I've never had this kind of problem with STP merchandise before and wasn't sure what to expect. STP exceeded expectations for customer service. So even though the shoes not exactly what I thought I would get, I do feel satisfied with purchase and more committed to STP purchases in the future.
Previous Review “So soft leather”
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