Verified Buyer Reviewed by Ripped Off from USA on Sunday, December 27, 2015
They failed to mention this SteriPEN Classic is not in the original retail packaging and comes WITHOUT the pre-filter. Everywhere else it came up included the filter for the same price and later found Home Depot had it for less. The "Shipping and Handling" plus return shipping made it not cost effective to send it back. A 20% loss of the purchase price to send it back. This is a common way to keep returns down. "Customer Service" was indifferent and only said they would talk to IT to have the add changed. So far this has not happened. Other friends mentioned problems with quality and service also. NEVER AGAIN Sierra Rip Off Post.
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