"Stetson" Cattleman Hats Misrepresented
Reviewed by trzinkeys from Florida on Friday, August 19, 2016
Pretty disappointed in Sierra Trading Post on these hats. After ordering a hat for myself which I did like (despite some discolored straw), I decided to order two more as gifts. They arrived today and I was dismayed to find the hats just thrown into a light cardboard box with three plastic pillows that proved to be absolutely useless...a crushed area in the box foretold what I would find inside. One of the hats was completely misshaped, creased in several areas and was actually a "Stallion by Stetson"...Stetson's economy line of hats. Even at full retail, this hat doesn't approach the $109.00 STP claims as the comparison price. Similar "Stallion by Stetson" hats can be found at other retailers in the $30-$40 range. So, two issues here, damaged goods and misleading merchandising. I've discussed this with STP's customer service and requested the hat be replaced with an actual Stetson hat. I'll update this review once everything is resolved.