Heel broke down within 4 weeks

Reviewed by Anonymous from Colorado on Friday, March 31, 2017
I bought these boots to get around in Rocky Mountain snow. Good fit, feel and comfort (I ordered 1/2 size smaller), BUT beware; the heel of one boot broke down and ruptured along the seam within the first 4 weeks after my purchase. I called and later visited the nearest Sierra Trading Post in Denver, Greenwood Village. The answer I got from both contacts, was that STP only warrants and accepts return of footwear that has not been used. I'm 6'3", 185 lbs, and ordered size 11. This product was a major disappointment!!
P.S. I notice that many of the positive reviews seem to come from people who just got the boots and have not had any significant use.
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