Poor Customer Service from UDAP

Reviewed by Bubba from Colorado on Wednesday, June 6, 2012
Bear Spray is hands down the best safety device for both the bear and human, however, the packaging makes the product useless. My UDAP product leaked making it useless and an irritant. Worse though, the company didn't respond to my calls for an extended period of time. When they did the lady from UDAP just wanted to make me the problem, such as YOU must have left it in a car..... My spray (multiple bottles)stays with my outdoor gear in a closet at home, except when enroute to a journey or on the journey itself. I would love to hike from Colorado to Yellowstone, but don't have the time so I drive. That is the only time their product has been in a car, it leaked and according to them it was my fault. I have to wonder if it is shipped refrigerated, I think not. Anyway when you made need to spray it, it is possible to have already vented. PS: IF you suspect your Bear Spray has leaked, wash you hands thoroughly before visitng the urinal.

This review is not intended to be negative to STP, regular customer who loves their Customer Service.
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